Privacy Policy

Last updated: 30 July 2026

1. Introduction

Coorg Packaging & Printing ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect through our website (coorgpackaging.com), how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, company, phone number, and email address when you submit our contact or quote request forms.
• Enquiry details — the content of your message, including product type, quantities, and specifications you ask about.
• Technical information — browser type, device information, IP address, pages visited, and time spent on the site.
• Communication records — emails, WhatsApp messages, and call records exchanged with our team.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations for packaging and printing services.
• Process, manage, and deliver orders you place with us.
• Provide customer support and communicate order updates.
• Send you newsletters or marketing communications you have subscribed to (you can opt out at any time).
• Improve our website, products, and services through analytics.
• Comply with legal and regulatory obligations in the UAE.

4. Legal Basis for Processing

We process personal data on the basis of your consent (where you have provided it), the performance of a contract (e.g., fulfilling an order you requested), legitimate business interests (e.g., responding to enquiries and improving our services), and compliance with legal obligations.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers who help us operate our website and business, such as web hosting and email delivery providers (e.g., FormSubmit for form submissions).
• Delivery and logistics partners, solely to fulfil orders you place.
• Authorities or third parties where required by law, regulation, or legal process.

6. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how the site is used. You can control or disable cookies through your browser settings; however, some parts of the website may not function properly without them.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. While no method of transmission over the internet is completely secure, we work hard to safeguard your data.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including for legal, accounting, and tax purposes, or as required by applicable UAE law.

9. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details in Section 12.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: nasarsm@outlook.com
• Phone / WhatsApp: +971 52 8403427
• Address: Saif Office Q1-5-018/A, Sharjah Airport Free Zone, UAE